Repair my gear

We Build Gear You Can Rely On

Our products are designed to be tough, dependable, and ready for whatever you throw at them. But if something’s not quite right, we want to make sure you’re taken care of.

If you experience an issue, please get in touch with the retailer where you purchased your product. They’ll be able to help with troubleshooting, repairs and warranty support.

If you're having an issue with one of our products, please take a moment to fill out the RETURN MERCHANDISE AUTHORIZATION form for us. A representative from Orange USA will be in touch shortly to further assist you. You can view our WARRANTY TERMS & CONDITIONS for additional details of coverage.  If you have additional questions, please feel free to contact us at info@orangeusa.com